Frequently Asked Questions

All Jaime Alexander branded table grills come with a 10-year limited warranty for non-commercial use.

All Jaime Alexander gas grills can be run on either LPG or natural gas. Conversion can be done prior to shipment at no cost. If your circumstances change and you require conversion after delivery, contact your Jaime Alexander retailer to arrange an onsite conversion.

It is impossible to completely eliminate smoke when cooking, but design features help minimise the amount experienced.

• Go easy on the oil. Once your steak has started cooking, the natural juices will provide a method for flipping your food.
• Do not baste or re-baste food directly over the flames or grill.
• For marinated or coated items, give them a good shake before placing them on the grill to dislodge excess marinade or coatings.

We care about the environment and take care when sourcing timber for production. Timber suppliers need to conform with internationally recognised sustainable harvest practices. We have also adopted internal methodologies for auditing timber so its origins can be traced.

Jaime Alexander grills use components from gas-component suppliers including Copreci in Spain and SIT in Italy. Key components are individually certified and the grills incorporate thermal insulation technology, gas-safety thermocouples and practical placement of gas controls.

Safety manuals and operating instructions should be read before use, and great care should be taken when operating with children in the vicinity.